Popular: · · · ·
Email, Google, passwords, signing out.
groupsCreate, join, invites, QR, owners, leaving.
bar_chartELO, order on the ladder, competition mode.
sports_tennisReport, confirm, dispute, history, offline.
emoji_eventsSending challenges, accepting, expiring requests.
tuneTheme, units, notifications, verification.
chatDMs, following, search users, team invites.
workspace_premiumPlans, sport limits, restore purchases, trials.
linkInvite URLs, mobile vs browser (when available), permissions.
Below is a full list of common tasks and issues. Use the search box above to jump to what you need.
Open the app or web app and choose sign up. Enter a valid email and a password that meets the minimum length shown on screen. After sign up, complete any profile steps you are prompted for so other players can find you and invite you to groups.
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Use the same email and password you registered with. If you cannot sign in, check caps lock, reset your password using the provider’s reset flow if available, and make sure you are not mixing up an old email address.
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If your device offers Google sign-in, you can use it instead of a password. Use the same Google account each time so your ladder history and groups stay attached to one Ladric profile.
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Open your profile or settings area and use Sign out. You will need to sign in again to see ladders, send messages, or report matches.
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Add the sports you play, set basic profile info, then join or create a sport group. Your rankings and match reports are always tied to a specific group and sport, not only to “the sport” globally.
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The main app uses a bottom navigation bar: Home for your dashboard and quick actions, ladder/rankings views for standings, an activity hub for challenges and social flows, and Profile for your stats, settings, and account tools.
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If you belong to several groups, many screens use the currently selected group. If rankings or report flows look “empty” or wrong, open the group picker and choose the club or community you intend to play in. The app may auto-select a sensible default when you only have one group.
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When the device is offline, some actions are queued locally and sent when you are back online. If you see an offline or connectivity message, finish reporting or confirming once you have a stable connection so your opponent and ladder stay up to date.
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Choose create group (or equivalent) from the groups flow. Enter a clear group name, pick the sport, and fill in required fields such as location or description when the form asks for them — empty required fields will show validation messages until fixed. As creator, you are typically the owner and can manage invites and membership.
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Search for public groups or use an invite (link or QR). Some groups require owner approval; you may stay in a “pending” state until the organizer accepts you. Once accepted, you appear on that group’s ladder for the chosen sport.
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Organizers can share a group invite link or show a QR code. Scanning with the app (camera permission may be required) or opening the link on a phone should start the join flow. If scanning fails, check lighting, camera permission, and that you are using the latest app version.
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Use the group’s settings or detail screen to leave when you no longer play there. You will stop appearing on that ladder; past confirmed matches in that group usually remain in history according to the product rules.
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Each sport group has its own ladder and match history. Being ranked in a workplace padel group does not merge with your weekend club — switch the selected group to see the correct standings and to report matches in the right community.
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Group owners can review join requests and share invites. If someone says they are “stuck pending,” approve them from the member or invite management area. Exact labels may vary slightly by platform but the intent is the same: control who belongs to the ladder.
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ELO (or similar rating) estimates skill from match results. Beating a higher-rated opponent usually moves you up more than beating someone far below you. The exact formula is handled by Ladric; you mainly need to know that only confirmed results affect ratings.
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The ladder shows players in that group for that sport. Position can reflect rating, wins, activity rules, or ties depending on implementation — if two players look “close,” check recent confirmed matches and whether everyone is in the same group context.
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Some sports or settings distinguish stricter “competition” behaviour from casual play. If results are not counting as you expect, check profile or sport settings for competition mode defaults and whether the match was marked friendly vs ranked (see matches section).
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New groups start with few players. Invite members or join an existing community. If you expected players but see none, confirm you selected the correct group and sport, and that your account finished joining (not stuck pending).
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Start a new match report from the home or match flow. Select your opponent, sport, and scores (sets/games/points as the form shows). Double-check the correct group so the result applies to the right ladder. Submitting usually notifies the other player to confirm.
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When reporting, choose whether the match should count for ladder/rating or is a friendly. If ratings did not move, the match may have been marked friendly, not confirmed yet, or tied to a different group than you are viewing.
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Some flows ask for optional location or notes to support fair play or verification. Grant location permission if you want one-tap venue capture; otherwise type a short note. If the app rejects a report, read the on-screen message — it usually points to a missing required field.
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The opponent receives the reported score. Confirm if it is correct so the ladder updates. If the score is wrong, use dispute or the provided disagreement flow instead of confirming — the ladder should not finalize until the conflict is resolved.
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Everyone can see recent activity, but full depth of history and some analytics may be limited on Basic and expanded for Premium. If older matches disappeared from a list, check whether a paywall or time window applies — upgrading restores access according to what the in-app Premium screen states.
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If a report did not go through, note any banner about connectivity. Stay on a good network and retry. Avoid submitting duplicates with different scores — talk to your opponent and agree before resending.
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From discover or player profiles, send a challenge for a sport and group context when offered. The other player gets a notification (if enabled) and can accept or decline. Until they respond, the request may show as pending.
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Open the challenge from your activity hub or notifications. Accept to schedule play in good faith, or decline if you cannot make it. Old requests may expire automatically — send a fresh challenge if needed.
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Use the hub or discovery tools to surface players who are open to games. Your profile settings (availability, area) help others know when and where you prefer to play.
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Your profile summarizes performance and may highlight an active league or primary group. Stats update after confirmed matches. If numbers look stale, confirm pending results first.
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Achievements unlock as you hit milestones (matches played, streaks, social actions, etc.). If you expected a badge, check whether the underlying action finished (e.g. match fully confirmed).
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Update name, bio, photo, and public details from settings or profile edit. Other players use this to recognize you in search and challenges. Large images may need cropping or permission to access photos.
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Switch between dark and light appearance if offered, and choose metric or imperial units for distances and related fields. These are preference-only and do not change your rating.
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Set when you are generally free to play and your preferred area or venues. This helps challenges and discovery; it is not a guarantee you are online at a specific minute.
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In settings you can toggle categories such as challenges, match confirmation and disputes, rank changes, direct messages, and team invites. If you miss time-sensitive confirmations, enable match-related alerts and check OS-level notification permissions for Ladric.
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Some accounts can request or display verification or pro-style badges when the product supports it. Flows may ask for extra information or review. If you are stuck on a step, screenshot the screen and email support with your Ladric email.
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The marketing site at ladric.com ships first; a full browser client may be added later (e.g. under /app/ when Flutter web is deployed). Until then, use the iOS and Android apps — tap Get the app on the homepage. Store subscriptions, some permissions, and QR often work best in the native app.
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Shared links often use the ladric.app domain. Tap them on the device where Ladric is installed. If the browser opens instead of the app, use “Open in app” if shown, or install/update Ladric from the store.
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Camera is used for QR group joins. Location can auto-fill venues. Notifications deliver challenges and match confirmations. If a feature is greyed out, open system settings for Ladric and enable the relevant permission, then restart the app.
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