Acceptable Use Policy
Effective date: [Insert date]
This policy is a draft for Ladric. Review with counsel before publication.
Using Ladric means committing to respect other users. Under our Terms of Service, you agree to follow this Acceptable Use Policy (“AUP”) and any Community Guidelines we publish.
This AUP helps keep Ladric safe. The examples below are illustrative, not exhaustive. We may update them. Where appropriate, we may make exceptions for education, documentary, scientific, artistic, or public-interest reasons.
If you violate this AUP, we may remove content or take account-level action. You may report concerns to us. We provide appeals where described below.
1. Child safety
We have zero tolerance for child sexual abuse or exploitation. We will remove such content and report where required by law.
Prohibited examples include: sexual imagery of minors (including photorealistic or stylised depictions); sexualisation of minors; grooming or sexual solicitation of minors; normalising sexual abuse of children; jokes or memes that sexualise children.
2. Dangerous, violent, or graphic content
We do not allow content that is likely to cause serious harm, that glorifies or incites violence, or that is graphic in a way intended to shock or disgust.
Prohibited examples include: instructions for weapons or dangerous items; dangerous “challenges”; imagery or promotion of terrorism or violent extremism; human trafficking promotion; gratuitous gore or bodily fluids intended to disgust; abuse of animals for shock value.
3. False or misleading information
We do not allow fraudulent content or false or misleading claims that can harm others or public safety.
Prohibited examples include: dangerous health misinformation; false information about civic processes; misinformation that could incite violence or endanger safety (e.g. false emergency reports); coordinated inauthentic manipulation designed to deceive users at scale.
4. Harassment
We do not allow behaviour that intimidates others or would cause a reasonable person to fear for their safety.
Prohibited examples include: targeted insults, slurs, or malicious personal attacks; threats; non-consensual intimate imagery; mocking someone’s bereavement; coordinated brigading; accounts created mainly to harass; misusing reporting to harass; doxxing or encouraging harassment.
5. Hateful content
We do not allow content that attacks, dehumanises, or promotes violence or discrimination against people based on protected characteristics (including race, ethnicity, religion, national origin, sexual orientation, gender identity, disability, serious disease, body type, immigration status, or similar grounds under applicable law).
Prohibited examples include: hate symbols; slurs; claims of group inferiority; glorifying violence against protected groups; harmful stereotypes intended to demean.
6. Personal information
We aim to protect privacy. We may remove personal data or personal images shared without consent.
Personal information includes: home address, email, phone, social handles (when posted to harass), government ID numbers, financial account details, medical records, and similar sensitive data.
Non-consensual intimate images should be reported as harassment as well.
7. Restricted goods and services
We do not allow using Ladric to sell, solicit, or facilitate restricted goods (e.g. illegal drugs, unlicensed weapons, certain regulated products) in violation of law, or to circumvent legal controls.
8. Sexual content
We do not allow sexually explicit or exploitative content on the platform.
Prohibited examples include: pornography; non-consensual sexual imagery; sexual blackmail; obscene sexual solicitation in public areas of the Service.
9. Suicide, self-harm, and eating disorders
We do not allow content that promotes, facilitates, or glorifies suicide, self-harm, or eating disorders in ways that could encourage imitation or harm.
If you or someone you know is in crisis, contact local emergency services or a trusted crisis helpline in your country.
10. Spam, inauthentic behaviour, and integrity of competition
We do not allow behaviour that manipulates Ladric features, misrepresents identity, or disrupts the experience of others.
Prohibited examples include:
- False match results or ladder manipulation (e.g. reporting fake matches, colluding to distort ELO or rankings, exploiting bugs).
- Inauthentic activity (e.g. fake accounts, impersonation, bulk account creation).
- Spam (repetitive unsolicited messages, comment spam, follow-farming).
- Automation that exceeds reasonable human use or bypasses rate limits (bots, scraping where prohibited by our Terms).
- Evading enforcement (e.g. new accounts after suspension to continue abuse).
11. Platform security and access
You may not:
- Access Ladric except through official apps, websites, or APIs we provide.
- Scrape, harvest, or collect user data without permission.
- Probe, attack, or disrupt our systems (including DDoS, malware, phishing).
- Reverse engineer or attempt to extract source code except where law permits.
- Remove or alter proprietary notices.
12. Intellectual property
Respect copyright, trademarks, and other IP rights. Do not post content you do not have rights to use.
Ladric name and logos are our trademarks; do not use them in a confusing or misleading way without permission.
13. Illegal content and activity
Do not use Ladric for illegal purposes or to promote illegal activity, including (without limitation) exploitation, terrorism financing, sanctions violations, or defamation where it crosses into unlawful speech in your jurisdiction.
14. Reporting
Report violations via support@ladric.com (and any in-app reporting we provide). Include links, screenshots, and a clear description.
Bad-faith reports used to harass may result in enforcement against the reporter.
15. Review, enforcement, and automation
We review reports against our Terms, AUP, and guidelines. We consider context, intent, harm, and repeat offences.
Actions may include: removing content; warnings; feature restrictions; temporary suspension; permanent ban.
We may use automated tools to detect or prioritise content for review. Appeals involving serious decisions are reviewed by a human where we offer an appeals process.
16. Appeals
If we take action against your account or content, we will generally notify you at your account email when possible. You may appeal using the instructions in that notice (or by contacting support@ladric.com if no link is provided).
Explain why you believe the decision was wrong and provide relevant context. We will respond after review. [Insert maximum appeal window, e.g. six months from decision—confirm with counsel.]